One or more devices on your account will be impacted by a device Network update that will be made on April 30, 2019 to the system that programs this device(s) for service.

What this means to you after April 30, 2019:

  • If your device(s) is already active on the Network (turned on and in use), it will continue to work, but the following changes will no longer be possible:

Re-activation (Master resets will render the device inoperable. A master reset is initiated by entering the following on the phone’s keypad: “##RTN#” or “##786#).”

Subscriber/profile information changes – you can’t swap phone numbers on this device

Preferred roaming list (PRL) updates. A PRL is important because it tells your device what towers to use. Since your device(s) won’t be able to get an updated PRL, over time you may experience irregular service if changes are made to the Network in your area.

  • If your device(s) is not active on the Network, you will no longer be able to reactivate it.

List of impacted devices

Airlink

LS300

Blackberry

Blackberry 8530

Blackberry Bold 9650

Blackberry Bold 9650 NC

Blackberry Bold 9930

Blackberry Bold 9930NC

Blackberry Curve 9330

Blackberry Curve 9350

Blackberry Style 9670

Blackberry Torch 9850

Blackberry Tour 9630

Blackberry Tour 9630NC

Boost Blackberry 8530

Dell

Dell 1010 NETBOOK

Dell Laptop

DELL MINI 10 W/ WIN 7

Dell Mini 1012

Dell Mini 11z

Dell Novatel G3K

Foxconn

Asus Gobi2000

Franklin

CDU-300

CDU-301

CDU-600

CDU-602

CDU-680

Fujitsu

Fujitsu Gobi 3000

HP

HP DV5 GOBI 2000

HTC

HTC Arrive

HTC EVO 3D

HTC EVO 4G

HTC EVO Design 4G

HTC EVO Shift 4G

HTC EVO View 4G

HTC Hero

HTC SNAP

HTC Touch Pro2

Huawei

Sony G3K MOD

Kyocera

Boost SCP-2700

Kyocera Brio

Kyocera Dura Core

Kyocera DuraMax

Kyocera DuraPlus

Kyocera DuraXT

Kyocera Echo

Kyocera Milano

Kyocera Rise

PRO 200

PRO 700

Sanyo Incognito

Sanyo Innuendo

Sanyo Taho

Sanyo Vero

Sanyo Zio

SCP-2700

SCP-3800

SCP-3810

SCP-6750

SCP-6750X

SCP-8500

Lenovo

Lenovo S205S

LG

LG 260

LG 400

LG Lotus

LG Lotus Elite

LG LX370

LG Marquee

LG Optimus S

LG Remarq

LG Rumor 2

LG Rumor Reflex

LG Rumor Reflex S

LG Rumor Touch

LX 290

Motorola

Motorola Admiral

Motorola Photon 4G

Motorola XPRT

Netgear

250U

598U

Lenovo MC8355

Overdrive Mobile Hotspot

Overdrive Pro

Raven XE (5728NV)

SWA402

SWC597

Novatel

EX720DRA

Merlin CC208

MiFi 2200

MIFI 4082 Hotspot

U727

U760

Palm

PALM PIXI

PALM PRE

PALM TREO PRO

PCD

Express from Sprint

Express Mobile Hotspot

Sprint Phone Connect

Qualcomm

Dell Gobi 2K

Digi Gobi 2K

HP Gobi 2K

Itronix Gobi 2K

Motion Gobi 2K

Motion Gobi G3K

Toshiba Gobi 2K

Samsung

Nexus S 4G

Sam Epic 4G Touch SAYG

Samsung Conquer 4G

Samsung D705

Samsung Epic 4G

Samsung Epic 4G Touch

Samsung Exclaim

Samsung Galaxy Tab

Samsung Highnote

Samsung Instinct

Samsung Instinct HD

Samsung Instinct s30

Samsung Intercept

Samsung Intrepid

Samsung Moment

Samsung Rant

Samsung Reclaim

Samsung Replenish

Samsung Restore

Samsung SeekSamsung Transform

Samsung Transform Ultra

Samsung Trender

SPH-M220

SPH-M240

SPH-M320

SPH-M330

SPH-M360

SPH-M370

SPH-M520

SPH-Z400

Sierra

Panasonic Gobi 2000

Raven XE (5727)

Sony Gobi 2000 Sierra

SW5727

SW5728

Sony

Sony C1000

Symbol

Motorola ES400S

Unknown

NDC SWAP

UT Starcom

HTC Touch Diamond

HTC Touch Pro

Wavecom

WISMO Q26

ZTE

Sprint Peel

ZTE AC30

ZTE Fury

ZTE Optik