Guidelines for using your Sprint® device on our EcoMobile service.
The following terms apply for participation in the EcoMobile Bring Your Own Device program for Sprint® Network Compatible Devices.
The device must have the following characteristics:
- Must be Sprint®, Boost®, Virgin Mobile®, Assurance Wireless® branded or Sprint® network certified. Must not be under a current contract or obligation with Sprint®, Boost®, Virgin Mobile®, Assurance Wireless®
- Must be a model that is supported by our program. (Only certain Sprint®, Boost®, Virgin Mobile®, Assurance Wireless® handset models are currently eligible to be activated on EcoMobile. A Customer Care agent can help you determine whether your handset qualifies for this program or visit the Sprint ESN Validation Tool
Until otherwise specified, the activation of devices as part of this program will be facilitated by EcoMobile Customer Care. When you activate your Sprint® device with EcoMobile, you are agreeing to the EcoMobile Terms & Conditions.
Because your Sprint® device is no longer active on a Sprint® retail account, many of the devices applications and features will no longer work and EcoMobile, who is responsible for your service, will not support them.
- Applications include, but are not limited to: Sprint® “My Account”, Sprint® Zone, Sprint® Family Locator, Sprint® TV, Sprint® Radio, Sprint® Music, Sprint® Mobile Synch, Sprint® Mobile Wallet, Sprint® Powerdeck, TeleNav GPS Navigator.
- Features include, but are not limited to: Picture Mail and MMS (Multimedia Messaging Service) features may not work on your device.
In order to activate your device on EcoMobile, you may need to return it to factory default settings. This will erase all the information from your device (Pictures, contacts, custom settings, etc).
FEATURE AVAILABILITY DISCLAIMER
*Not all devices branded with the Sprint®, Boost®, Virgin Mobile®, Assurance Wireless® trademark are eligible for activation by EcoMobile under the Program; please contact your EcoMobile representative to determine eligibility. Specific restrictions and exclusions apply. Some features of the device may not function properly when activated with EcoMobile. Please ask your EcoMobile representative about any limitations.
*EcoMobile services are provided on the Nationwide Sprint® Network, EcoMobile is responsible to EcoMobile subscribers for their services. Please call ECO Mobile with any questions or comments about services.
*Sprint®, Boost®, Virgin Mobile® Assurance Wireless® is a trademark of Sprint®. The Virgin Mobile USA Trademark is licenses exclusively to Sprint in the United States