Programming / Service Update your iPhone 5, 5c, 5s, 6

Programming / Service Update your iPhone 5, 5c, 5s, 6

The following final activation steps are intended for the Apple iPhone 5, 5c or 5s running any iOS.

After the phone has been activated with ECO Mobile:

  1. Connect to a Wi-Fi network
  2. Restart your phone
  3. Within 2-3 minutes the phone should start a Hands Free Activation on its own
  4. When the activation completes, your phone is ready for use.

 

If the following does not activate you phone, Try the following methods

 

 

 

Carrier Reset

  1. Go to Dial Pad as though you’re about to dial a phone number
  2. Enter # # 25327 #
  3. Tap Call
  4. A “Reset Subscriber Settings” message will appear – tap OK
  5. Wait 5-10 seconds; the signal notification will display “Searching” on the top left of the screen
  6. When the phone shows a signal again, the phone is ready to use.

 

 

 

Profile & PRL Update

  1. Connect to a Wi-Fi network
  2. Tap the phone app
  3. Dial # # 873283 #
  4. Tap Call
  5. “Starting Service Update” message will appear – tap OK
  6. If update is successful “Service Update Complete” message will appear after about a minute – tap OK

 

If you’ve tried all of the steps above and your phone is still not activating, you’ll need to run a factory reset.

 

Factory Reset

(All your data on the device will be lost if device is not backed up)

 

  1. Back up your iPhone
  2. Tap the Settings app
  3. Tap General
  4. Tap Reset
  5. Tap Erase All Content and Settings
  6. Enter your passcode if prompted
  7. Erase iPhone
  8. Erase iPhone

 

The phone will reboot and you will be prompted to set up your phone again, which you can do as a new device or restore it from a previous backup in iTunes or iCloud.

 

 

 

Picture Messaging Settings

If MMS messaging still isn’t working on your phone, run a profile update:

  • Connect to a Wi-Fi network
  • Tap the phone app
  • Dial # # 873283 #
  • Tap Call
  • Starting Service Update message will appear – tap OK
  • If update is successful Service Update Complete message will appear after about a minute – tap OK

 

If mms messaging still isn’t working on your phone, run a factory reset:

 

Factory Reset

(All your data on the device will be lost if device is not backed up)

 

  1. Back up your iPhone
  2. Tap the Settings app
  3. Tap General
  4. Tap Reset
  5. Tap Erase All Content and Settings
  6. Enter your passcode if prompted
  7. Erase iPhone
  8. Erase iPhone

 

The phone will reboot and you will be prompted to set up your phone again, which you can do as a new device or restore it from a previous backup in iTunes or iCloud.

 

 

 

If you have tried all the options and are still having problems, get in touch with us here so we can help you out.