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Knowledgebase
Getting Started
3 Articles
Voicemail Setup
How long does it take to have a working device?
How to get started?
FAQs
4 Articles
How to Activate
Lost your device?
Which plan is right for me?
Taxes and Surcharges
Setting up your Device
2 Articles
GSM Network APN Settings (Internet and MMS)
SIM Card Setup
Web Self Care
1 Article
What can I do on my online account?
Device Support
230 Articles
Apple
iPhone 5, 5c, 5s – Enable/Disable 4G LTE
iPhone 5, 5c, 5s – Connect to Wi-Fi
iPhone 5, 5c, 5s – Enable/Disable iMessage
iPhone 4, 4s – Factory Reset
iPhone 4, 4s – Connect to WiFi
Google Nexus
Update Profile on Nexus Devices
Programming your Nexus Device
Nexus S – Enable/Disable 4G LTE
HTC
8XT – Manual Programming
8XT – Update Profile
Touch Pro 2 – Programming Instructions
EVO 4G LTE – Enable/Disable 4G LTE
Programming your HTC Android Device
LG
Rumor Reflex – Enable/Disable Roaming
Optimus G – Update PRL / Profile
Optimus S – Factory Reset
Optimus S – Manual Programming
Optimus S – Enable/Disable Roaming
Motorola
Photon Q – Enable/Disable 4G LTE
Nexus 6 – Factory Reset
Nexus 6 – Enable/Disable Roaming
Nexus 6 – Update PRL / Profile
Photon – Enable/Disable 4G WiMax
Samsung
Galaxy S – Update Profile/PRL
Galaxy Mega – Enable/Disable Roaming
Galaxy Mega – Update PRL/Profile
Galaxy Nexus – Enable/Disable 4G LTE
Galaxy Nexus – Factory Reset
Sierra Wireless
Programming your Sierra Wireless Overdrive
Kyocera
Torque – Enable/Disable Roaming
Kona – Update Data Profile
Milano – Factory Reset
Milano – Manual Programming
Milano – Update PRL / Profile
